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Get Help

F5 Ansible modules are not currently supported by F5 Technical Support.

However, F5 provides informal support through a number of channels.

File an issue

If you need help with anything related to the F5 Modules for Ansible, you should open an issue on GitHub.

When communicating with F5 on the Issues page, use the GitHub user interface, rather than email.

For best practices, see Filing issues.

Get community support on Slack

We encourage you to use the F5 Ansible channel on Slack for discussion and assistance on the F5 Modules for Ansible.

F5 employees are members of this community and typically monitor the channel Monday-Friday 9-5 PST. They will offer best-effort assistance.

Send email

Contact us at solutionsfeedback@f5.com for general feedback or enhancement requests.

Exposing confidential information

When submitting a request for help or feedback, you should NEVER:

  • Enter any private or personally identifying information about you, your network, organization, etc.
  • Enter any passwords/credentials, logs, IP addresses, or servers/server ports.
  • Expect that F5 Technical Support will reply to your request. They will not.
  • Expect that an F5 employee will immediately respond. Employees offer best-effort assistance, but there may be times when responses are delayed.

If you need more in-depth technical assistance, you can ask us to contact you privately.

Supported BIG-IP versions

The F5 Modules for Ansible are supported on BIG-IP VE versions later than 12.0.0.

For a detailed list of BIG-IP VE versions that are currently supported, see this solution article.

When a version of BIG-IP reaches end of technical support, it is supported until the next Ansible release.

For example, if a version of BIG-IP reaches end of technical support on January 1, and Ansible releases a new version on March 1, then the F5 Modules for Ansible are supported on that version of BIG-IP until March 1.

F5 does not back-port changes to earlier versions of Ansible.

F5 develops the Ansible modules in tandem with the REST API, and newer versions of BIG-IP provide better support for the REST API.

Supported modules

F5 modules are included when you install Ansible. These modules are informally supported by F5 employees.

F5 modules are also in the F5 GitHub repository. These modules are also informally supported by F5 employees, but you should consider these modules to be experimental and not production-ready.

However, if the module’s DOCUMENTATION block has a completed Tested platforms section, then the module is likely complete and ready for use. You can file bugs against modules that are complete.

# Tested platforms:
#
#    - 12.0.0
#