Troubleshooting ACC

Use this section to read about common troubleshooting steps associated with ACC.

Object Name Collisions (_dup)

Although there are instances where BIG-IP will tolerate multiple objects with the same name (e.g. a Pool and Service both named /Common/testItem), these objects do not meet the AS3 validation schema. As a result, the converter will add _dup to duplicate object name and will handle the object’s properties and dependencies. Due to the large number of AS3 supported objects, it is difficult to convert all objects with duplicate names. See AS3 Schema Reference for more information.

Currently supported AS3 objects:
ltm pool
ltm profile
ltm virtual
ltm rule
ltm policy


This list may be extended on request. If a non-supported object has been found, simply notify and skip any identically named objects.

Due to the more-restrictive AS3 schema, there are two transformations applied to object names while they are being converted. Each transformation has the potential to introduce new collisions.

Error response from daemon: Drive has not been shared

If you are using Windows, and you receive a message such as:
Error response from daemon: Drive has not been shared.,
Error loading conf/SCF file, please check the filepath., or
Error extracting specified UCS, please check the file path.
You may need to share the drive or update your shared drive credentials.
Go to the Docker Desktop application and click the Shared Drives tab. Verify the drive you are executing the command on is shared.
Whenever your Windows password changes, you need to click Reset credentials, reselect the shared drive, click Apply, and re-enter your credentials.


Windows commands are for the Windows Command prompt (cmd) and do not work on Powershell.