UCS (BIG-IP Archive) and Support

Create UCS Archive Files

Open System > Archives page.

Create new archive named backup-of-my-201-lab.

Hint

If you want to save your backup to your device go to the Components in the UCS lab and on bigip01 select TMUI from the access drop-down menu. From there you can log on and download the UCS.

TMSH

You can also create backups via TMSH: save sys ucs <filename>

Q1. What extension must an archive have?

Q2. What is the default location for ucs files?

Q3. What is command for loading ucs file?

Q4. What issues will occur by restoring ucs file on RMA device?

Support - Qkview and iHealth

Open System > Support page.

Ensure QKView is selected then click Start.

Download the snapshot file and upload it to https://ihealth.f5.com

Note

A login account is required to access iHealth. If you do not have an account, now would be a good time to create one. It may take one or two days for your account to activate.

Q1. Are logs associated with qkview?

From ssh window run qkview

Q2. Where is default filename and location of qkview output?

Q3. Where is the default filename and location of core dump?

Q4. What is Severity and Condition for unit failure in active/standby pair?

Q5. If support case was opened online with Severity 4 and no call has been received in a week. What should you do?

Q6. What is the procedure to escalate support case?