Tech Support Policies and Logs

The application logs reside on the APIC server under /data2/logs/F5ACIServiceCenter/. You can create a Logs export policy on APIC to include this App log.

Create TechSupport policy

To create a Tech-Support policy, complete the following steps.

  1. Login to APIC UI and navigate to Admin -> Import/Export -> Export policies -> On-Demand Tech Support.
  2. Right-click and create a new policy. Provide a name, select Export To Controller and the For App checkbox.
  3. From the list, select the F5ACIServiceCenter app and click Submit.

Download logs

To collect and download tech-support containing app logs, complete the following steps.

  1. Log in to the APIC UI and navigate to Admin -> Import/Export -> Export policies -> On-Demand Tech Support.
  2. Right-click the policy and select Collect TechSupport.
  3. Click the policy in the right pane and click the Operational tab.

The tech support logs are available to download.