Common issuesΒΆ
The table below describes common issues encountered during normal use and the recommended next step.
Symptom |
Recommended step |
|---|---|
No endpoints appear after BIG-IP integration |
Confirm with your administrator that ingestion is working. See Troubleshooting in the API Security Local Edition Admin Guide. |
A block action fails |
Confirm with your administrator that management connectivity to the BIG-IP device is in place and that the WAF policy meets the requirements described in Known issues in the API Security Local Edition Release Notes. |
The risk score appears unexpectedly high or low |
Review the inputs in Risk scoring and confirm the authentication status and sensitive data findings for the endpoint. |
A schema export does not include expected endpoints |
Confirm that the endpoints have been added to the inventory using Move to Inventory before exporting. |
For unresolved issues, contact your administrator. Administrators can collect a debug bundle as described in the API Security Local Edition Admin Guide.