Last updated on: 2023-10-18 04:01:19.

Get support

F5 provides support for the F5 BIG-IP Provider Modules for Terraform. For more information, see this page.

The community also provides informal support through a number of channels.

File an issue

To access community support, open an issue on the following:

• GitHub Terraform Provider BIG-IP
• GitHub Terraform Provider F5OS

When communicating with F5 on the Issues tab, use the GitHub user interface, rather than email.

F5 employees are members of this community and typically monitor the channel Monday-Friday 9-5 PST. They will offer best-effort assistance.

See the Slack Channel Statement for guidelines on using this channel.

Exposing confidential information

When submitting a request for help or feedback, NEVER do the following:

• Enter any private or personally identifying information about you, your network, organization, etc.
• Enter any passwords/credentials, logs, IP addresses, or servers/server ports.
• Expect that an F5 employee will immediately respond. Employees offer best-effort assistance, but there may be times when responses are delayed.

If you need more in-depth technical assistance, contact F5 Support.