F5 provides support for the F5 BIG-IP Provider Modules for Terraform. For more information, see this page.
The community also provides informal support through a number of channels.
File an issue¶
To access community support, open an issue on the following:
When communicating with F5 on the Issues tab, use the GitHub user interface, rather than email.
F5 employees are members of this community and typically monitor the channel Monday-Friday 9-5 PST. They will offer best-effort assistance.
See the Slack Channel Statement for guidelines on using this channel.
Exposing confidential information¶
When submitting a request for help or feedback, NEVER do the following:
- Enter any private or personally identifying information about you, your network, organization, etc.
- Enter any passwords/credentials, logs, IP addresses, or servers/server ports.
- Expect that an F5 employee will immediately respond. Employees offer best-effort assistance, but there may be times when responses are delayed.
If you need more in-depth technical assistance, contact F5 Support.