Get help¶
F5 provides support for the F5 BIG-IP Provider Modules for Terraform. For more information, see this page.
The community also provides informal support through a number of channels.
File an issue¶
To access community support, open an issue on the following:
When communicating with F5 on the Issues tab, use the GitHub user interface, rather than email.
F5 employees are members of this community and typically monitor the channel Monday-Friday 9-5 PST. They will offer best-effort assistance.
See the Slack Channel Statement for guidelines on using this channel.
Exposing confidential information¶
When submitting a request for help or feedback, NEVER do the following:
Enter any private or personally identifying information about you, your network, organization, etc.
Enter any passwords/credentials, logs, IP addresses, or servers/server ports.
Expect that an F5 employee will immediately respond. Employees offer best-effort assistance, but there may be times when responses are delayed.
If you need more in-depth technical assistance, contact F5 Support.
F5 Inc. contributor license agreement¶
Before you can contribute to any project sponsored by F5 Inc. on GitHub, you must sign a Contributor License Agreement (CLA).
If you sign as an individual, you should talk to your employer (if applicable) before signing the CLA, because some employment agreements may have restrictions on your contributions to other projects.
Otherwise, by submitting a CLA, you represent that you are legally entitled to grant the licenses recited therein.
If your employer has rights to intellectual property that you create, such as your contributions, you represent that you have received permission to make contributions on behalf of that employer, that your employer has waived such rights for your contributions, or that your employer has executed a separate CLA with F5.
If you are signing on behalf of a company, you represent that you are legally entitled to grant the license recited therein. You represent further that each employee of the entity that submits contributions has authorization to submit such contributions on behalf of the entity pursuant to the CLA.
Click the link below to download the PDF: