CloudDocs Home > TSG - IPsec > IPsec Troubleshooting Guide PDF Version notice: IPsec Troubleshooting GuideΒΆ About IPsec Introduction About IPsec Tunnels Methodology Methodolody Flowchart Gather Problem Description Affected Tunnels Problem Frequency Remote Peer Infrastructure Changes Data View ISAKMP Security Association TL;DR View IKEv1 ISAKMP SA View IKEv2 ISAKMP-SA Delete ISAKMP SAs ISAKMP Security Association TL;DR ISAKMP SA Purpose IKEv1 - racoonctl Output IKEv2 - TMSH Output See Also View IPsec Security Association TL;DR View in Web UI View with TMSH Delete IPsec SAs IPsec Security Association TL;DR IPsec SA Purpose Understanding the Output Common Problems See Also View Traffic Selector TL;DR View Traffic Selectors ESP Protocol TL;DR About ESP Common Problems High Availability High Availability Overview See Also View High Availability State Check Tunnel Uses Floating Self IP (Tunnel Mode) Check Tunnel Uses Floating Self IP (Interface Mode) Check the Local Address is a Floating Self IP Check Standby Device Has Security Associations Check Mirroring See Also Logs Enable IPsec Debug TL;DR Caution! Enable Debug Mode Enable Key Logging IKEv1 Log Analysis Common Log Messages and Meaning See Also IKEv2 Log Analysis Common Log Messages and Meaning Packets Packet Capture Define Scope Standard Capture Specific IPsec SAs Additional Material Find IPsec Keys and Apply to Wireshark Find ISAKMP key Add ISAKMP Key to Wireshark Find IPsec Key Add IPsec Key to Wireshark Additional Material Config Tips IKE-Peer Configuration Elements Common Configuration Problems IPsec-Policy Configuration Elements Common Configuration Problems Traffic Selector Configuration Elements Common Configuration Problems See Also Virtual Server TL;DR Role of the Virtual Server Bi-Directional Traffic Check Statistics VLAN Listeners NAT on the Virtual Server General Config & Troubleshooting Check ESP Self IP Routing Virtual Server Interface and Tunnel Mode Overlap Selector Overlapping Connection Flow Delete ISAKMP and IPsec SAs Restart tmipsecd or Reboot Next