Troubleshooting

Use this section to read about known issues and for common troubleshooting steps. To provide feedback on this documentation, you can file a GitHub Issue.

Cloud Failover general troubleshooting tips

  • Examine the restnoded failure log at /var/log/restnoded/restnoded.log. This is where Cloud Failover records error messages.
  • Examine the REST response:
    • A 400-level response will carry an error message.
    • If this message is missing, incorrect, or misleading, please let us know by filing a GitHub Issue.

Troubleshooting Index

Use this section for specific troubleshooting help.

I’m receiving a path not registered error when I try to post a declaration

If you are receiving this error, it means either you did not install Cloud Failover, or it did not install properly. The error contains the following message:

{
    "code":404,
    "message": "Public URI path no registered. Please see /var/log/restjavad.0.log and /var/log/restnoded/restnoded.log for details.".
    ...
}

If you receive this error, see Downloading and installing Cloud Failover to install or re-install Cloud Failover.