Ticket 05 – Review Pool Availability Ratio Deviation

Title: “Are any application pools experiencing availability degradation?”

Ticket Description

The operations team wants to verify that application pools are maintaining expected availability levels. An anomaly category exists for Pool Availability Ratio Deviation under Anomaly Detection.

Before escalating any potential issue, the team needs a clear understanding of current pool health and whether any pools have deviated from expected availability ratios. Your task is to review the Pool Availability dashboard and determine if any pools are outside expected thresholds.

Context

Location: Home Dashboard

Section: System Report Cards

Category: Anomaly Detection

Metric: Pool Availability Ratio Deviation

Tasks

Navigate to: Home >> System Report Cards

Locate the card: Anomaly Detection and click on: Anomaly Detection

Within the expanded panel, locate: Pool Availability Deviation and click on: View Details

Scroll down to the Pools table.

Review each Pool and identify:

  • Status (Critical, Warning, Good)
  • Expected Availability Ratio
  • Current Availability Ratio
  • Deviation value and percentage

Pay attention to severity coloring:

  • Red indicates Critical deviation
  • Yellow indicates Warning
  • Green indicates Normal/Good

Select any Pool from the list. The graph above will update based on your selection.

Review the Pool Availability Ratio Deviation Analysis graph.

Observe:

  • Actual availability ratio
  • Expected availability ratio
  • Upper threshold
  • Lower threshold

Determine whether the actual value crossed either threshold.

Use the time range selector (1h, 6h, 1d, 1w) in the upper-right corner of the dashboard to review different time windows.

Deliverables

Briefly answer the following:

  • Are any pools in a critical state?

Review the following for additional information and trends:

  • The total number of Pools listed
  • How many are Critical
  • How many are Warning
  • How many are Good
  • Whether any pool crossed defined thresholds
  • Any patterns you observe in availability trends

Hints

  • If all pools show 1.00 availability, verify that no deviation exists.
  • Hover over graph points to see exact values.
  • Try expanding the time range to confirm stability over time.
  • Compare Expected vs Actual lines carefully.

This concludes Ticket 5.

Go to Ticket 06 - Identifying Orphaned Objects

Go to Overview