About Shape Recognize

Overview

Shape Recognize enables F5 customers to extend the lifetime of the login session for authentic users. A typical web login session usually expires in 30 minutes or an hour. Shape Recognize enables implicit login for eligible users, extending the session lifetime to weeks or months without reducing the security of the login session. This provides more conversions with frictionless authentication experience, a better user experience, and reduced customer support costs due to authentication friction.

How Shape Recognize works

As the user visits the customer’s web page, the Recognize JavaScript talks to the Recognize API server to retrieve an encrypted recommendation in the background. When the user logs in or visits account pages requiring logged-in status, the extension recommendation is passed to the origin server.


_images/CS-Recognize-Implement.png

Create long-lived sessions based on recommendations

Shape Recognize updates and publishes the recommendation signal for the enterprise to consume in real time. When a device is recognized as eligible, the recommendation will remain eligible until Shape Recognize sees additional information proving it’s ineligible for a longer session.

Customized logic needs to be built on the server side to have users authenticated without login challenge in the designed period of extension. The logic also needs to be implemented so the user will be challenged again after the designed period of extension expires. For example, if the desired period of extension is seven days, then the device needs to be challenged again on the eighth day after their previous successful login.